Order Status

Order Confirmation

You'll receive two emails after you place your order and provide us with a valid email address:

  1. The first confirms that your order was received. This email will arrive within about 24 hours.
  2. The second confirms that your order was shipped from our warehouse.

Change in Your Order Status

Occasionally, high demand causes us to run out of certain items. If we don't have an item that you have ordered in stock, we'll notify you by email as soon as possible.

Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the order in respect of that item. In this case, if you paid with a credit card, we will not charge you for the item or any taxes, shipping or handling charges.