Contact Us:

  • By real-time chat:
    Click to Chat
  • By e-mail: Click here to e-mail Banana Republic customer service custserv@bananarepublic.eu.
  • By phone:
    Use the dropdown below to find the contact number for your country. All numbers are toll-free.
    Please note: at this time customer support is available in English only.
    :
  • By mail for Correspondence:
    Gap EHQ
    Freepost WD 3719
    Castle Mound Way
    Rugby, Warwickshire,
    CV23 0BR
    United Kingdom
  • For Merchandise Returns: Please view our entire Return policy here.

Customer Service:

Your Account

Create an Account
Email Sign-Up
Managing Your Account

As You Shop

Your Shopping Bag
Finding Your Size

Purchasing and Ordering

Placing an Order
Payment
Limits and Taxes

Order Status, Shipping and Handling

Shipping and Handling
Order Status

Changes, Returns & Exchanges

Changes and Cancellations
Returns

Privacy & Terms of Sale and Use

Privacy Policy
Cookie Preferences
Secure Online Shopping
Accessibility
Terms of Sale & Use

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Customer Service
Your Account
Create an Account
Email Sign Up
Manage Account
As you shop
Size Charts
Affiliates
Your Shopping Bag
Purchasing and Ordering
Placing an Order
Checkout
Valid Payment Methods
Payment
Changing or Canceling Your Order
Limits and Taxes
Order Status, Shipping and Handling
Shipping and Handling
Order Status and Tracking
Changes, Returns and Exchanges
Changes and Cancellations
Returns
Privacy, Security and Web Info
Privacy Policy
Cookie Preferences
Secure Online Shopping
Terms of Sale and Use
Accessibility
Contact Us